The 2010 OIG finds continued problems with the use of NSLs stemming from the lack of oversight within the FBI. The report discusses “serious abuses” of NSL authority, including the issuance of NSLs to communications service providers to obtain reporters’ telephone records based on their First Amendment activities. The report also finds that the FBI’s use of exigent letters “became so casual, routine, and unsupervised that employees of all three communications service providers sometimes generated exigent letters for FBI personnel to sign and return to them.”